Monthly Archives: June 2009

Buzzworthy Wednesday Video: BooneOakley.com

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So this week’s Buzzworthy Wednesday Video is actually a web site design. But it’s a video on YouTube. No kidding. This interesting approach to web design was for a creative agency, who chose to build their entire website within YouTube. They utilized YouTube’s annotations and video tagging to create the entire “website”. The buzz from this “website” has led to more than 370,000 views in a little less than a month.

It’s an interesting concept in terms of online media buzz as it was featured on Creative Culture’s Creativity Top 5 among other blog and online references. I just wonder from a website traffic analytics and general online marketing perspective how much important information are they missing in exchange for this clever approach? All the same, it’s definitely worth checking out.

 

 

Metro-West Chamber’s Social Media Panel Discussion

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Mike Langford, CEO of Tweetworks, was kind enough to invite me to participate as part of a panel discussion about social media for the Metro-West Chamber of Commerce. I was joined on the panel by Mike and two others; Cappy Popp of Thought Labs and Jeff Cutler of JeffCutler.com

The title for the panel discussion was “Linked in – How to Increase Sales” however given all of our diverse backgrounds with using social media in all different ways, it quickly evolved into a broader discussion about how we use and recommend using social media for business.

Jeff had some great recommendations for finding the “pulse” of online conversations going on around your company online and using Google Alerts to find those conversations. Mike had a great analogy of how social media is really no different than going to a Chamber networking mixer. Cappy’s reminder that in social media you need to “give” if you want to “receive” to build a brand following falls right in line with Mike’s analogy too. Networking online using social media is virtually the same (other than the technology) as networking in person. It’s all about building relationships.

I’ve shared Mike Langford’s video recording of the panel discussion. Although the still on the video looks like I am about to break into song…I assure you that doesn’t happen. I wouldn’t torture my blog readers with my horrible singing voice. Enjoy!

 

 

 

Effective call-to-action with e-commerce video

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e-commerce-shopping-cart

Recently there’s been a lot of talk online about how video can help e-commerce and adding interactivity to video is a natural progression to keep the viewer engaged. There was a great blog post written on effective trigger design for interactive video commerce which answers the question – how should video interactivity be applied to e-commerce video? It’s always been part of my approach on each project, what is the end goal? Are you a non-profit looking for donations, a company selling products looking for a purchase or maybe you are looking for viewers to contact you for more information and become more engaged with your brand? There are three steps (according to the Video Commerce Consortium blog post) to creating an effective trigger or call-to-action, I’m going to elaborate on each:

1. The trigger must be noticeable. This sounds self explanatory, but you’d be surprised to realize that most consumers are passive viewers of online video content, they aren’t used to interacting with it. It also needs to be blatantly obvious to the viewer that interaction is possible.

2. The trigger must be associated with the targeted behavior. When you are creating a call-to-action, think carefully about the wording and design because they can have a huge impact on the viewers expectations. Don’t have a button that says “Product information” really be a link directly to add an item to a shopping cart. As an example, we have a customer who sells generally to engineers who will want to see product specifications before they consider purchasing so we incorporated a “Download Specifications PDF” right into the video. Carefully design the call-to-actions within your video experience to meet your viewers expectations.

3. The trigger must occur when the user is both motivated and able to perform the target behavior. The great thing about online video is we can be more subtle with a call-to-action. As the Video Commerce Consortium blog post points out “clicking a mouse is still easier than picking up the phone”. But scripting the video so the ask is part of the story is key, when are your customers most motivated to buy? Is it after a particular product or feature where a button can pop up so they can click that for more information about that feature?

Not sure where your video is peaking curiousity or if there is a falloff in viewership before they get to your call-to-action? Using a video measurement service like Visible Measures can precisely calculate video engagement by capturing every event that occurs within an Internet video player – each play, pause, rewind, fast-forward, share, embed, and more.

Not sure how to build those call-to-actions within your video? I recommend Flimp which has a great WYSIWYG interface to create landing pages and e-mail integration with Constant Contact as well as a few other major email service providers. I also suggest Permission TV which offers an outstanding video platform allowing you to build those call-to-action links right into the video player creating more interactive experiences to everyone who visits your site. Both offer outstanding analytics so you can track and analyze your video’s performance.

Ultimately a call-to-action is useless unless the video itself is engaging and can easily be found. If your video is buried on your website, who’s going to see it? What if the content is so boring no one ever gets to the call-to-action?

What you need to do is to think of the call-to-action within your video and the trigger button or action as one seamless process, not separate parts. That is the future of online video, it’s all part of the viewer experience.

That’s what I think anyway, what about you?

 

 

Buzzworthy Wednesday Video: Air New Zealand staff have nothing to hide

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Air New Zealand apparently has absolutely nothing to hide. To illustrate this point the flight crew stripped for the above commercial donning only body paint, don’t worry…it’s office safe viewing. More than 90 Air New Zealand staff members are featured in the campaign, with eight donning only body paint. In a little over 2 weeks the video has over 1.7 million views on YouTube alone.

Here’s the making of video with quotes and quips from the actual employees who were part of the body painting video shoot (also clean).

 

 

 

Online Video Driving Automotive Recovery

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constant-contact-zak-barronIn a great article recently published on the Online Video Insider by Eric Franchi, some great statistics and insight were shared which are particularly timely given Chrysler’s and General Motors’ recent bankruptcy announcements. Perhaps as they pick which road to take the companies future on they should reassess their level of participation in social media and particularly online video.

Here were a few of the highlights from that post for the automakers to keep in mind and my thoughts on these suggestions:


“83% of new vehicle buyers visit video focused Web sites prior to purchasing a car. This means 31% viewed videos on brand, product or company sites; 24% on auto-specific Web sites, 11% on YouTube; 7%, Yahoo Video; 7%, news sites; 6%, MSN Video; 4%, MySpace; 3%, Facebook; 3%, AOL Video; and 3%, other.”

These numbers from a recent Google sponsored study highlight a few really important factors that automakers need to keep in mind regarding online video and how viewers are searching and researching online. I’d be willing to bet that in a short amount of time YouTube, Yahoo Video, Facebook, etc. will garner a much larger piece of the viewership.


“Don’t skimp on production. A full one-third of auto shoppers watch the video content on the product site.”

So once you have the viewer engaged with a demo of the vehicle, why not lead them to other videos of the same vehicle they are looking at instead of (or maybe in addition to) pages of text information? Maybe it’s crash tests…shown from different angles? Maybe keeping something fragile like an egg inside safe during the crash? You can get really creative here but the object is to keep the viewer engaged and on your site.

Think about Blendtec and how they engaged their viewers by showing them real simple demonstrations of how their blender worked by blending ridiculously common things. Many of those interested viewers became brand loyalists for them.


“Investigate the broader video opportunity. Brand and auto-specific sites only make up slightly more than half of the automotive shopper’s online experience. Creating a presence on YouTube and other video destinations will help round out the plan.”

Why stop there? While video sharing sites like YouTube are a place that I think the automakers MUST have a presence, what about Facebook, LinkedIn or smaller automobile enthusiast user groups? The automakers could use these brand enthusiasts and interested buyers for research and development. They could find out what features and options people are REALLY looking for in a car. Let the group members participate in the design of new cars, show them videos of new concepts as they are created based on the group’s input and get feedback from the group. Imagine that kind of empowerment could turn them from potential buyers into the automakers brand evangelists.

David Meerman Scott wrote an outstanding post on marketing ideas for the automakers reinvention outlining 5 simple things GM could do to accelerate their hopeful rebound. I hope GM and Chrysler read his post because it had some great ideas. Automakers will be under a watchful eye with their marketing budget, so doesn’t using a tiny portion of their bloated television advertising budget to put a creative online video and social media plan together just make sense? Obviously I think so…what are your thoughts?

Buzzworthy Wednesday Video: Sun Chips "One More Piece"

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This is episode 8 of a great little animated series on the YouTube channel awomansworld. The series, channel and accompanying website called Only in a Woman’s World are all part of a marketing campaign being done by the FritoLay to promote their “healthier” snacking options such as Baked Lays and 100 calorie snacks, although you’d never know it. The short animations are just little humorous bits that all end with a “brought to you by…” and a teaser call-to-action to visit the Only in a Woman’s World website.

This episode was released a few days ago and already has over 12,000 views. Their YouTube channel is ranked 8th overall for subscribers and is the 8th most viewed channel this month.